ITIL 4 + Atlassian = High Velocity

Webinar | February 28, 2023 | 11am CST | 1 hour | Zoom 

ITIL 4 is the latest and leanest ITSM standard. Join us and our ITIL 4 certified CEO Ryan Hannah as we discuss the important role that products like Jira Service Management, Confluence, and Opsgenie play in helping teams achieve high velocity.


  • What’s new in ITIL 4, and why it matters
  • The top practices used by high-velocity service teams including:
    • Continual improvement with retrospectives
    • Customer-centric service and request management
    • Adaptive incident management with post-incident reviews
    • Streamlined change control with automation, and more
  • Tips and resources to bring agility and collaboration into ITSM

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