ITIL 4 + Atlassian = High Velocity

Webinar | February 28, 2023 | 11am CST | 1 hour | Zoom 

ITIL 4 is the latest and leanest ITSM standard. Join us and our ITIL 4 certified CEO Ryan Hannah as we discuss the important role that products like Jira Service Management, Confluence, and Opsgenie play in helping teams achieve high velocity.

Agenda

  • What’s new in ITIL 4, and why it matters
  • The top practices used by high-velocity service teams including:
    • Continual improvement with retrospectives
    • Customer-centric service and request management
    • Adaptive incident management with post-incident reviews
    • Streamlined change control with automation, and more
  • Tips and resources to bring agility and collaboration into ITSM

Avant Webinars

Join us in realtime for our live discussions on all things in the Atlassian product and service ecosystem. We offer insight, experience, and action plans to help guide your business on the path to success using Atlassian tools from the minds of Avant’s very best and brightest. Join upcoming webinars here and revisit past performances.

Want to make sure you don’t miss one? Sign up for the Avant Read-Only newsletter:

Check out past webinars.